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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Maria Robles-Vargas

September 10, 2026

5  out of  5
rating by Maria Robles-Vargas
"What can I say ! Thank you so much for always being available to my needs. I have been a client for 35 or more years. Monica and luz Thompson I personally treasure your customer loyalty ."
We responded:
"Maria, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Brea insurance team! - Your State Farm Agent, Luz Thompson "
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Andre Starks

September 2, 2026

5  out of  5
rating by Andre Starks
"Luz Thompson,

Over 25 years of great service speaks for itself. You have always been on time, thorough in answering every question, and consistently looked out for my best interests. I never felt like there was a hidden agenda. Instead, I always felt like I was being treated like family.

Thank you for the many years of professionalism, care, and genuine service. It has been greatly appreciated."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Silvia Navarro

August 6, 2026

5  out of  5
rating by Silvia Navarro
"I recently had the pleasure of working with State Farm Agent Monica Yrigollen. She made the insurance process a walk in the park. Friendly, knowledgeable, and always ready to tackle my questions. I highly recommend State Farm to anyone looking for an insurance agency that puts customers first."
We responded:
"Silvia, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Brea. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Luz Thompson and Team "
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Lorena Alvarado

July 7, 2026

5  out of  5
rating by Lorena Alvarado
"Monica was amazing! She was very patient, friendly, and responsive to emails. She made opening a new policy for my vehicle seamless and overall took away a lot of the stress I was feeling regarding the entire process."
We responded:
"Lorena, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Luz Thompson’s Team here in our Brea office. "
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Rach Ort

June 17, 2026

5  out of  5
rating by Rach Ort
"Monica is an absolute delight whenever I require her assistance. Her exceptional customer service is truly commendable."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Sandra Tercero

June 3, 2026

5  out of  5
rating by Sandra Tercero
"Monica from Luz Thompson’s office has always helped me with any changes or concerns that I have had. I have been with their office for over 20 years and wouldn’t change them for the world. I have always been treated with kindness, respect and understanding and that’s why I continue to stay with them. Luz and Monica are the best."
We responded:
"Thank you so much for the 5-stars, Sandra! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Luz Thompson’s Team anytime."
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Duane Thompson

May 29, 2026

4  out of  5
rating by Duane Thompson
"Excellent personalized and professional customer service!"
We responded:
"Duane, thanks for this review. Here on State Farm Agent Luz Thompson’s Team in Brea, we truly value all opinions. "
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Kathy Mirabal

May 29, 2026

5  out of  5
rating by Kathy Mirabal
"My father was with State Farm for many years until his passing at 101 years old. Monica helped him and now me his daughter since his passing. Thank you Monica!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Luz Thompson’s Team! We deeply appreciate your kind words here in Brea . "
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Diane LeBeau Viadero

May 27, 2026

5  out of  5
rating by Diane LeBeau Viadero
"Luz and her team are amazing !!"
We responded:
"Diane, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Luz Thompson’s Team here in our Brea office. "
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jose landa

May 7, 2026

5  out of  5
rating by jose landa
"She answers calls. Service: Car insurance"
We responded:
"jose, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Daisy Valencia

March 5, 2026

5  out of  5
rating by Daisy Valencia
"Thank you Monica for being so patient and helpful!!! You’re the best!!! Definitely recommend getting your insurance through Luz Thompson State Farm"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Carlos Espinosa

December 27, 2025

5  out of  5
rating by Carlos Espinosa
"Customer for more than 20 years. My agent has always been very helpful, knowledgeable, and made the process quick and easy. She has always strived to get us the best rates. Excellent service. Highly recommend."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Sandy Lara

December 27, 2025

5  out of  5
rating by Sandy Lara
"I’ve been a loyal customer with State Farm through Luz Thompson and Monica for 17 years and I that’s not changing. They truly take care for you and Monica makes me feel like a person and not just a number to their company. Super friendly atmosphere both on the phone and in person. Always very informative and knowledgeable about any questions that I have. Would highly recommend. I would give 10 stars if I could 🙌🏼"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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La Toya Celestine

December 18, 2025

5  out of  5
rating by La Toya Celestine
"Monica is the BEST hands-down, I love the whole office, Luz is also amazing! My mother has been with them when they were owned by a whole different person and I have known Monica since I was a young teenager now in my 40s I still deal with her and they handle all my insurance needs and I have never had a problem. Highly recommend them. Btw . She also takes care of all my siblings and their children’s as well☺️. Just a great lady."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Scott Fulkman

December 4, 2025

5  out of  5
rating by Scott Fulkman
"I'm happy with Luz & monica they have been helpful with situations I had"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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jackie barrios

November 26, 2025

5  out of  5
rating by jackie barrios
"I would like to say thank you for your professionalism services very much efficient with there job we have around 40 years with state Farm from 1 to 100 I give them 120 thank you so much Llamas Family …,,11/26/25"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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mary dimmick

November 23, 2025

5  out of  5
rating by mary dimmick
"I have been with State Farm for many years and I must commend Luz and Monica for their professionalism and dedication to their clients. Monica has been of great assistance over the years and her professional demeanor is coupled with a personal touch that enhances every business transaction. Together, Luz and Monica, bring a quality of excellence to their clients which has earned them high praises."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Linda Lara

November 19, 2025

5  out of  5
rating by Linda Lara
"My mom introduced me to Luz Thompson office about 22 years ago and as a family we have faithfully been with state farm since then maybe even longer. Monica is always a pleasure to speak with and very helpful and knowledgeable with everything that state Farms has to offer. Their office is so inviting always has an amazing atmosphere. Thank you Luz and Monica for everything you do!!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Ely Pach

November 15, 2025

5  out of  5
rating by Ely Pach
"I'm happy to say that my experience with Luz and Monica have been nothing but professional. Every time I've needed help they been their I have no complaints. I've been their customer for more than 10 years and always recommend them for car insurance. I've been offer to go to other insurance companies with discount but I don't change because in the end these offers is to hook you and then they flip on you and end up charging you more. Thank you Luz for helping me all these years.😊"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Phyllis Palacios

October 24, 2025

5  out of  5
rating by Phyllis Palacios
"I have been with State Farm for well over 35+ years. Luz and Monica have always provided me with excellent service and always have provided answers to my insurance questions or concerns. Both Luz and Monica are so easy to talk to and explain options so easily. Thank you Monica you are totally my go to person. Thank you for being my State Farm Insurance Team, and its not your fault insurance rates keep going up."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of ECG, Inc.

ECG, Inc.

October 24, 2025

5  out of  5
rating by ECG, Inc.
"We had State Farm insurance for the last 35 years and we are very happy with the customer service and attention we always get."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Katie Thomann

October 23, 2025

5  out of  5
rating by Katie Thomann
"Great customer service and always helpful"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Estelita Amenero

September 30, 2025

5  out of  5
rating by Estelita Amenero
"I have been with State Farm thru Luz Thompson for over 20 years and I am extremely satisfied with them. Monica Yrigollen is my go to person. She is so helpful and friendly. I just bought a new car and she made it so quick and easy to get coverage for it. She also helped me get the best price available. I would totally recommend Luz and Monica!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Leticia Cruz

September 25, 2025

5  out of  5
rating by Leticia Cruz
"Excellent customer service. Monica Yrigollen has been very efficient, I have been a customer for many years. She has always been very professional and helpful."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Lita Lang

September 25, 2025

5  out of  5
rating by Lita Lang
"Our office has been doing business w Luz Thompson’s office for over a decade. We like that we can just call their office and Monica can assist us in all of our needs. It’s like doing business w friends."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"