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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Keith Patterson

Keith Patterson

September 8, 2025

5  out of  5
rating by Keith Patterson
"Luz Thompson & her team have provided us with outstanding service in regards to our auto insurance needs for well over a decade. They have always gone above and beyond to assist us with any questions of issues related to our vehicles. They are timely, dependable and always a pleasure to work with…and we are very pleased with the rates they’ve given us throughout the years. My family is thrilled to have such wonderful service when it comes to insuring our vehicles!!!"
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Albert

September 6, 2025

5  out of  5
rating by Albert
"I have had the best experience with Thompson and Monica Yrigollen. I have had many many cars over the years and they happily add and Remove cars easily and quickly. And give me new information every time give me information every time"
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Janet Castillo

September 3, 2025

5  out of  5
rating by Janet Castillo
"We have been with State Farm for over 25 years, and throughout that time, I’ve had the pleasure of working with Monica. I’m truly grateful that she has stayed with the company all these years, her pleasant attitude and outstanding service have made every interaction enjoyable. Monica is simply the best! I deeply appreciate her expertise and the thoughtful advice she’s provided across all the services we’ve had with State Farm, and we've had them all. Her customer service has always been consistently excellent. Beyond business, we’ve also shared family stories and some good laughs along the way. Monica brings a personal touch that makes a real difference. The day Monica leaves StateFarm, I leave ;) Thank you, Monica, for everything!"
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Hugo Furlan

August 26, 2025

5  out of  5
rating by Hugo Furlan
"We have been with Luz Thompson State Farm Insurance Agency for almost 30 years and it has been great, we never had any problems when filing a claim. Monica is always there to answer any questions and or concerns. We always receive great customer service. Being insured through State Farm is having peace of mind, they are helpful, cordial and professional. Thank you State Farm!!!"
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Vanessa

August 18, 2025

5  out of  5
rating by Vanessa
"I’ve been with them for over 20 years, and I can honestly say the service has always been exceptional. Luz and Monica are truly amazing! Monica greets everyone with such a warm smile, provides outstanding customer service, and takes the time to know her clients by name, which makes all the difference. They genuinely care about their clients, and that’s why I’ve stayed with them for so long. Highly recommend!"
We responded:
"Thank you so much for your heartfelt and kind words. We are grateful for your continued trust and loyalty, and we look forward to being here for you like a good neighbor for many years to come!"
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Pat Madden

August 16, 2025

5  out of  5
rating by Pat Madden
"Luz and Monica are honest, trustworthy, and efficient. They follow up and get you the information needed to make good decisions regarding insurance matters. I have auto, home, earthquake, and liability insurance with State Farm, and they represent State Farm very well. Patrick"
We responded:
"Thank you so much for your heartfelt and kind words. We are grateful for your continued trust and loyalty, and we look forward to being here for you like a good neighbor for many years to come!"
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Vance Flannery

August 15, 2025

5  out of  5
rating by Vance Flannery
"Now that I'm retired, there is more time to write a long overdue review of the Luz Thompson State Farm agency. Some people may think that personal service and customer care is a thing of the past, but with Luz, commitment to the customer is her way of doing business. I've been with Luz and manager Monica for over 20 years, and they have maintained multiple policies for me. A phone call to ask a question, or to ask if I am going about something the right way, is always handled quickly, and efficiently. I'm notorious for waiting until the last minute to pay bills, and I will get a gentle email from Luz reminding me that a payment is due. Where do you get that kind of service these days? Thank you Luz and Monica for everything you do."
We responded:
"Thank you so much for your heartfelt and kind words. We are grateful for your continued trust and loyalty, and we look forward to being here for you like a good neighbor for many years to come!"
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jenoveva benites

August 12, 2025

5  out of  5
rating by jenoveva benites
"I appreciate State Farm I’ve been with them for many years and I have no problem with them."
We responded:
"Thank you so much for your heartfelt and kind words. We are grateful for your continued trust and loyalty, and we look forward to being here for you like a good neighbor for many years to come!"
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Lloyd Hudspeth

August 6, 2025

5  out of  5
rating by Lloyd Hudspeth
"Luz Thompson, my agent, and Monica, her office manager, have, over the past 23 years, supplied me with the most amazing and exemplary service anyone could image. Prior agents and companies came and went but when we found Luz and Monica, there was no comparision. Their quality of service is light years ahead of their competition. With all that is going on in So Cal it is great to know we have such a dedicated team looking out for our best interests. We thank you both for being our State Farm representatives. As the saying goes "Like a Good Neighbor, Luz and Monica are there!""
We responded:
"Thank you so much for your heartfelt and kind words. We are grateful for your continued trust and loyalty, and we look forward to being here for you like a good neighbor for many years to come!"
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Mayra Mendoza

July 23, 2025

5  out of  5
rating by Mayra Mendoza
"I’ve been with this office for over 15 years, and Luz and Monica have been absolutely incredible throughout the entire journey. They’re more than just insurance agents — they’ve become people I can truly count on. Luz has always gone above and beyond to make sure I understand my coverage and feel confident with every decision. She’s knowledgeable, honest, and truly cares about protecting what matters most to me and my family. Monica is just as amazing — always friendly, professional, and quick to help anytime I’ve had questions or needed support."
We responded:
"Thank you so much for your heartfelt and kind words. We are grateful for your continued trust and loyalty, and we look forward to being here for you like a good neighbor for many years to come!"
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Lidia Gonzalez

July 16, 2025

5  out of  5
rating by Lidia Gonzalez
"I can’t express how Luz Thompson and Monica Yrigollen has been so helpful to me and my family through all these years that I have been with State Farm. They both have gone above and beyond. If it’s simple question, policy changes, what’s covered on my policy or just calling to make a payment. They are very supportive, and I wouldn't go anywhere else and get the same service. They’re the most caring and professionals team! You Gals are the Best! Thank you."
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Amanda Christian

July 15, 2025

5  out of  5
rating by Amanda Christian
"Monica always answers the phone immediately & is extremely knowledgeable and helpful! This location is the best at communicating and we’ve had the best experience"
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Dave M

August 3, 2019

5  out of  5
rating by Dave M
"Honest"