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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Vanessa

August 18, 2025

5  out of  5
rating by Vanessa
"I’ve been with them for over 20 years, and I can honestly say the service has always been exceptional. Luz and Monica are truly amazing! Monica greets everyone with such a warm smile, provides outstanding customer service, and takes the time to know her clients by name, which makes all the difference. They genuinely care about their clients, and that’s why I’ve stayed with them for so long. Highly recommend!"
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Pat Madden

August 16, 2025

5  out of  5
rating by Pat Madden
"Luz and Monica are honest, trustworthy, and efficient. They follow up and get you the information needed to make good decisions regarding insurance matters. I have auto, home, earthquake, and liability insurance with State Farm, and they represent State Farm very well. Patrick"
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Vance Flannery

August 15, 2025

5  out of  5
rating by Vance Flannery
"Now that I'm retired, there is more time to write a long overdue review of the Luz Thompson State Farm agency. Some people may think that personal service and customer care is a thing of the past, but with Luz, commitment to the customer is her way of doing business. I've been with Luz and manager Monica for over 20 years, and they have maintained multiple policies for me. A phone call to ask a question, or to ask if I am going about something the right way, is always handled quickly, and efficiently. I'm notorious for waiting until the last minute to pay bills, and I will get a gentle email from Luz reminding me that a payment is due. Where do you get that kind of service these days? Thank you Luz and Monica for everything you do."
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jenoveva benites

August 12, 2025

5  out of  5
rating by jenoveva benites
"I appreciate State Farm I’ve been with them for many years and I have no problem with them."
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Lloyd Hudspeth

August 6, 2025

5  out of  5
rating by Lloyd Hudspeth
"Luz Thompson, my agent, and Monica, her office manager, have, over the past 23 years, supplied me with the most amazing and exemplary service anyone could image. Prior agents and companies came and went but when we found Luz and Monica, there was no comparision. Their quality of service is light years ahead of their competition. With all that is going on in So Cal it is great to know we have such a dedicated team looking out for our best interests. We thank you both for being our State Farm representatives. As the saying goes "Like a Good Neighbor, Luz and Monica are there!""
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Mayra Mendoza

July 23, 2025

5  out of  5
rating by Mayra Mendoza
"I’ve been with this office for over 15 years, and Luz and Monica have been absolutely incredible throughout the entire journey. They’re more than just insurance agents — they’ve become people I can truly count on. Luz has always gone above and beyond to make sure I understand my coverage and feel confident with every decision. She’s knowledgeable, honest, and truly cares about protecting what matters most to me and my family. Monica is just as amazing — always friendly, professional, and quick to help anytime I’ve had questions or needed support."
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Lidia Gonzalez

July 16, 2025

5  out of  5
rating by Lidia Gonzalez
"I can’t express how Luz Thompson and Monica Yrigollen has been so helpful to me and my family through all these years that I have been with State Farm. They both have gone above and beyond. If it’s simple question, policy changes, what’s covered on my policy or just calling to make a payment. They are very supportive, and I wouldn't go anywhere else and get the same service. They’re the most caring and professionals team! You Gals are the Best! Thank you."
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Amanda Christian

July 15, 2025

5  out of  5
rating by Amanda Christian
"Monica always answers the phone immediately & is extremely knowledgeable and helpful! This location is the best at communicating and we’ve had the best experience"
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Dave M

August 3, 2019

5  out of  5
rating by Dave M
"Honest"